Feliway Reviews: Classic vs. MultiCat vs. Optimum
Compare Feliway Classic, MultiCat, and Optimum by intended behavior, research evidence, placement, refill cost, and limits before choosing a diffuser for your cat.
BVMS, MRCVS
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Our Feliway reviews compare three plug-in pheromone diffusers for cats, but the labels do not mean one is simply good, better, and best. Feliway Classic is the most direct match for familiar-environment stress signals such as urine marking or scratching. Feliway MultiCat is designed for tension and conflict between cats. Feliway Optimum has broader manufacturer positioning for several stress signs, but the available evidence does not prove that it will always outperform the narrower formulas.
The practical conclusion is measured: a correctly matched Feliway diffuser can be a reasonable drug-free adjunct to environmental changes and veterinary care. It is not a guaranteed anxiety treatment, and it should never delay evaluation of pain, urinary disease, sudden behavior change, or dangerous conflict.
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Our Feliway verdict at a glance
- Petful did not obtain or hands-on test the Feliway products in this review. This is an expert analysis based on current manufacturer directions, feline behavior guidance, and peer-reviewed studies. Petful may earn an affiliate commission from qualifying purchases, which does not control the editorial analysis.
Feliway is easiest to evaluate as a variant-problem match. These Feliway reviews and Feliway diffuser reviews use expert analysis, not hands-on testing, and map every visible recommendation to a variant-specific use. This no hands-on test disclosure is essential because Petful did not obtain the products and is not presenting personal-use findings. Begin with the behavior and household context, then choose the most specific formula instead of assuming the newest or most expensive diffuser must be strongest.
- Choose Feliway Classic when one cat is showing familiar-environment stress signals such as urine marking, unwanted scratching, hiding, or difficulty adjusting to a household change. The Classic spray can also provide localized support for a carrier or specific area.
- Choose Feliway MultiCat when the central problem is tension between cats, including staring, blocking, chasing, or fighting. The diffuser cannot fix inadequate resources or an unsafe social arrangement, so it belongs beside a conflict-management plan.
- Consider Feliway Optimum when the household has a broader or mixed pattern, such as hiding plus scratching or tension plus a major home change. Its broader positioning is a reason to consider it, not proof of superior results for every cat.
This evidence-confidence boundary matters. Some placebo-controlled trials report improvement in specific behaviors, including scratching and inter-cat aggression. Those findings do not establish that any Feliway formula treats every cause of anxiety, works for every household, or replaces diagnosis. The American Veterinary Society of Animal Behavior's pheromone overview characterizes the overall evidence base as mixed, notes individual variation, and recommends using synthetic pheromones as part of a larger behavior plan.
The verdict follows four visible decision factors: Classic familiar-environment stress, MultiCat inter-cat tension, and Optimum broader positioning; specific behavior outcomes with no guaranteed response; open-air diffuser placement and ongoing refill cadence; and use as an adjunct to environmental management, not a substitute for diagnosis. That mapping keeps the recommendation tied to evidence and practical fit rather than a generic brand impression.
- Drug-free environmental adjunct
- Three formulations aimed at distinct feline stress or conflict situations
- Simple continuous-use format once correctly placed
- Classic spray provides a portable, localized option
- Response varies by cat and household
- Continuous refills create an ongoing cost
- Incorrect placement can reduce practical value
- Does not diagnose or treat pain, urinary disease, or the cause of persistent distress
Feliway Classic vs MultiCat vs Optimum
The United States starter kits and 30-day refills for the three diffuser lines look similar, and each starter kit currently includes a plug-in device plus a 48 mL vial. Readers comparing Feliway Optimum reviews and Feliway MultiCat reviews should focus on the signal being mimicked, the behavior problem each product is positioned to address, and the strength of evidence for that outcome.
| Product | Best for | Formula or positioning | Evidence confidence | Coverage and refill cadence | Cost pattern |
|---|---|---|---|---|---|
| Feliway Classic | Urine marking, unwanted scratching, hiding, or stress around home changes in a primarily single-cat problem | Synthetic analogue of the feline F3 facial pheromone associated with familiar areas | Outcome-specific support exists, including a randomized placebo-controlled scratching study; results should not be generalized to every anxiety cause | Manufacturer says one diffuser covers up to 700 square feet, the refill lasts up to 30 days, and the diffuser head should be replaced every six months | Lower-priced refill tier than Optimum on the current manufacturer range page; actual monthly cost depends on retailer and number of rooms |
| Feliway MultiCat | Staring, blocking, chasing, fighting, or other tension between cats in the same household | Synthetic feline maternal appeasing pheromone | A randomized placebo-controlled trial supports improvement in household inter-cat aggression, but it was a specific population and did not replace environmental management | Manufacturer says one diffuser covers up to 700 square feet, the refill lasts up to 30 days, and the diffuser head should be replaced every six months | Similar refill tier to Classic on the current manufacturer range page; larger homes may need several units |
| Feliway Optimum | Mixed signs, broader household stress, or situations that do not fit only Classic or only MultiCat | Proprietary pheromone complex positioned for a broader range of stress signs | Broader manufacturer positioning, but no basis here for claiming universal superiority over the two narrower formulas | Manufacturer says one diffuser covers up to 700 square feet, the refill lasts up to 30 days, and the diffuser head should be replaced every six months | Higher refill tier on the current manufacturer range page; compare the ongoing refill total, not only the starter-kit price |
The table is a product-by-problem comparison that does not assume Optimum is universally superior to Classic or MultiCat. It separates intended use from strength of evidence. A product can be the closest conceptual match without having robust evidence for the exact behavior in a particular cat. Likewise, a positive trial for one narrow outcome should not be used as proof for all the other claims commonly gathered under the word “calming.”
The choice also depends on geography inside the home. A nominal coverage figure does not mean the signal travels effectively through closed doors, around cabinets, or between floors. A cat who spends the day in an upstairs bedroom will not necessarily benefit from a unit in a downstairs hallway. In a large or divided home, the practical question is how many rooms need coverage, because that determines the real monthly refill cost.
Our Feliway analysis method
Our expert analysis applies four decision factors rather than treating owner ratings as a controlled product test.
- Variant problem match: The official range and feline behavior sources distinguish the F3 facial pheromone analogue in Classic from the maternal appeasing pheromone used in MultiCat. Optimum is marketed as a newer complex for a broader set of signs. This supports matching the formulation to the household problem, but not declaring a universal winner.
- Independent evidence strength: We looked for placebo-controlled research and kept each conclusion limited to the behavior and population actually measured. Improvement in unwanted scratching is not proof of improvement in travel fear. Improvement in household inter-cat aggression is not proof that the cats can safely share scarce litter boxes, food, or resting places.
- Setup and ongoing use: All three diffusers depend on open-air placement, continuous power, routine refill replacement, and adequate coverage. A low starter price can become a significant recurring expense if a household requires multiple devices. A product that is hidden behind a sofa or unplugged frequently has not received a fair practical trial.
- Limits and alternatives: Pheromones are environmental support. They do not identify the cause of urine marking, overgrooming, hiding, aggression, or appetite change. They should accompany medical assessment when indicated and an environment that provides safe places, separated resources, play, and choice.
We did not use consumer testimonials as evidence that a formula will work. This is a transparent separation of manufacturer positioning, independent research, owner reports, and Petful expert analysis. Owner reports can highlight practical themes, including mixed responses, subtle improvement, and frustration with refill cost. They cannot control for natural recovery, simultaneous environmental changes, medication, expectation effects, or differences among cats.
Feliway products reviewed
Feliway Classic diffuser and spray review
Feliway Classic is the most established and specific starting point for a cat using facial and territorial behaviors in a stressful home context. Cats naturally deposit facial pheromones when they rub their cheeks and head on familiar objects. AVSAB explains that the F3 fraction has a territorial association and that Feliway Classic contains a synthetic version of it.
The manufacturer positions the Classic diffuser for urine marking, scratching, hiding, and home changes. That list does not mean every instance of those behaviors is caused by emotional stress. Urination outside the litter box can reflect lower urinary tract disease, arthritis, an unsuitable box, substrate preference, or conflict. Scratching is also a normal behavior that needs suitable scratching surfaces. Use the diffuser as a possible adjunct only after asking why the behavior is happening.
Feliway Classic diffuser starter kit
Classic is our most targeted pick for familiar-environment stress signals in a household where inter-cat conflict is not the main problem. The starter kit includes the diffuser and one refill. Current manufacturer directions say to place it in the room where the cat spends the most time, keep it switched on continuously, replace the refill every 30 days, and replace the diffuser head every six months.
Its strongest practical advantage is specificity. A caregiver can pair it with a clear plan: clean urine-marked areas appropriately, increase litter-box access, add suitable scratching posts, restore a predictable routine, and measure whether the target behavior changes. The main limitation is that the same outward sign can have many causes. Classic should not be used to explain away urinary symptoms, pain, or a cat who stops eating.
For a fair trial, define one outcome before plugging it in. Examples include the weekly number of urine-marking events, the number of scratching incidents on a specific sofa, or the time a cat spends hiding after a predictable household event. Record other changes made at the same time. If everything changes at once, it becomes difficult to know what contributed.
A plug-in feline pheromone diffuser intended for routine environmental support; use it as directed and not as a substitute for veterinary or behavior care.
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What about Feliway Classic spray?
The spray uses the Classic approach in a localized format. It may be more practical for a carrier, vehicle, unfamiliar room, or a specific marked area than a plug-in intended to diffuse continuously through a room. The current manufacturer directions say never to spray it directly on the cat or into a carrier while the cat is inside. Spray the object first and wait 15 minutes before allowing the cat to approach.
For carrier preparation, pheromone spray is only one layer. Keep the carrier available in the home, add familiar bedding, reward voluntary exploration, and practice door closing and movement in steps the cat can tolerate. Petful's guide to traveling with an anxious cat covers the larger travel decision and preparation plan.
Do not spray a scratching post in an attempt to stop scratching. The manufacturer's directions specifically advise against this because it may deter the cat from using an appropriate scratching surface. A better plan is to make the desired scratcher stable, correctly oriented, and conveniently located while managing the unwanted target.
Feliway MultiCat review
Feliway MultiCat is the most direct match when the problem occurs between cats. It contains a synthetic version of feline maternal appeasing pheromone, the signal associated with a mother cat and kittens. The manufacturer positions it for signs of tension such as fighting, chasing, and blocking.
That distinction is more useful than the generic phrase “calming diffuser.” A cat who hides because another cat guards the staircase has a social and resource problem. The pheromone may be an adjunct, but the household must also prevent ambushes and give each cat reliable access to food, water, litter boxes, resting places, scratchers, and routes through the home.
Feliway MultiCat diffuser starter kit
MultiCat is our targeted pick for inter-cat tension. It is not intended to make incompatible cats share everything or to force social contact. Use it while creating distance and choice, and consult a veterinarian or qualified behavior professional when aggression is severe or persistent.
A randomized, double-blind, placebo-controlled trial of a proprietary cat-appeasing pheromone diffuser studied 45 multi-cat households with aggression. Aggression scores improved in both groups, with greater improvement reported in the pheromone group during treatment. The researchers also gave caregivers behavior instructions. That is useful evidence for this narrow problem, but it is not a promise that every conflict will resolve or that a diffuser works in isolation.
The study also illustrates why setup matters. Household aggression is not a single disease. It can involve fear, redirected arousal, resource competition, pain, a poor introduction, or relationships that have deteriorated over time. A veterinarian should evaluate any cat with a sudden change, injuries, or signs of illness. Cats who cannot move around the home safely may need physical separation and a structured reintroduction.
Place the diffuser where the cats spend meaningful time, not in a remote outlet chosen only because it is convenient. If they occupy separate zones, one device may not cover both. The recurring expense therefore depends on the number of active rooms, not simply the package price of one refill.
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Environmental changes that MultiCat cannot replace
Give each cat safe options that do not require passing another cat at close range. Litter boxes should be distributed rather than lined up as one resource station. Food and water should be available in separated locations when one cat can guard access. Add elevated perches, hiding places with more than one exit, and visual barriers that interrupt staring.
Watch for subtle conflict. Chasing and fighting are easy to notice, but blocking, fixed staring, following, displacement from a bed, or waiting to use the litter box may be the more important signs. Healthy play is usually reciprocal and includes pauses. One-sided pursuit with avoidance, flattened ears, growling, or loss of access to resources deserves intervention.
The Feline Veterinary Medical Association's environmental guidance emphasizes normal feline behavior, positive reinforcement, and an environment that supports choice. A diffuser has a better chance of being useful when the physical and social environment is no longer working against the cats.
Feliway Optimum review
Feliway Optimum is the broadest formula in Feliway's current diffuser range. The manufacturer positions its proprietary pheromone complex for scratching, urine spraying, tension between cats, hiding, and reactions to change. This makes it appealing when a household sees several kinds of stress signals or cannot fit the problem neatly into Classic or MultiCat.
The important restraint is that broader positioning is not the same as universal clinical superiority. The manufacturer's page describes Optimum as calming cats better than Classic or MultiCat, but that is a brand claim. The locked evidence set for this expert analysis does not justify telling every reader to pay more for Optimum or switch from a narrower formula that already matches the problem.
Feliway Optimum diffuser starter kit
Optimum is our broader-match pick. Consider it for mixed stress signs, while continuing to investigate each sign on its own terms. A cat who hides after a move and scratches a doorway may present a coherent environmental-stress pattern. A cat who hides, loses weight, and avoids being touched needs a medical evaluation, not a broader pheromone formula.
The setup requirements are essentially the same as for the other current diffusers. Keep the unit upright and continuously powered in an open outlet, choose a room where the cat actually spends time, replace the refill about every 30 days, and replace the diffuser head every six months according to the current manufacturer directions. Avoid shelves, doors, curtains, and furniture that obstruct the rising warm air.
Optimum's main advantage is decision simplicity when the household has a mixed pattern. Its main drawback is that the broader label can tempt readers to skip diagnosis and environmental analysis. It also occupies the higher refill-price tier on the manufacturer's current range page. Compare ongoing cost over the intended trial, especially if the home needs more than one diffuser.
A useful trial still needs an outcome. Track the specific behavior, its frequency, its intensity, and recovery time. If the cat's daily function worsens, do not wait for an empty refill before seeking help. If the trial produces no meaningful change after the planned period, reassess placement, product match, medical causes, and the behavior plan rather than assuming more units will solve the problem.
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Does Feliway work? What the evidence shows
Does the Feliway actually work? The fairest answer is that Feliway may help some cats with some specific behaviors, but the evidence is not strong enough to promise a response across all cats and all problems. The evidence must be read by formulation and outcome, with peer-reviewed evidence separated from manufacturer claims and study limitations kept visible.
The placebo-controlled Feliway Classic scratching study evaluated unwanted scratching. It supports a conclusion about that measured behavior under the study conditions. It does not establish that Classic treats generalized anxiety, urinary disease, separation-related distress, or aggression between cats.
The placebo-controlled MultiCat aggression study reported a greater reduction in aggression scores for the pheromone group than the placebo group during treatment. The study involved 45 households and included behavior education for caregivers. It supports cautious consideration of a cat-appeasing pheromone for household inter-cat aggression. It does not prove that a diffuser can replace separation, resource changes, medical assessment, or a structured reintroduction.
- Placebo-controlled evidence supports selected behavior outcomes, not a guaranteed calming effect. A scratching trial cannot prove efficacy for every anxiety sign, and a multi-cat aggression trial cannot establish that household conflict will resolve without environmental management. Study population, design, outcome, sponsorship, and simultaneous behavior changes all limit how broadly a result should be applied.
Evidence quality is only one part of the decision. A statistically significant group difference does not tell a caregiver whether the change will be large enough to matter in one home. Improvement can also occur in a placebo group because behavior fluctuates, caregivers change routines, triggers change, and observation itself alters management.
This is why a trial needs a baseline. Count the target behavior for several days before starting when it is safe to do so. Continue tracking while changing as few variables as practical. Useful measures include the number of marking events, conflict episodes, minutes spent hiding after a known trigger, or time until normal eating and play resume. Stop and call a veterinarian if collecting data would delay care.
What veterinary and behavior sources say about Feliway
Veterinary and behavior sources generally treat synthetic pheromones as an adjunct, not a complete treatment. The AVSAB overview explains how cats use chemical signals, identifies the F3 analogue in Classic and the feline appeasing pheromone in MultiCat, and describes the research base as mixed. It also advises placing a diffuser in a room where the cat spends time and combining pheromone use with resources, play, hiding opportunities, and other stress-reduction measures.
That approach avoids two common errors. The first is dismissing pheromones because they do not work for every cat. Variable response does not mean no cat benefits. The second is assuming a drug-free product is automatically sufficient or risk-free. A delayed diagnosis, prolonged conflict, or inaccessible resource can harm a cat even if the diffuser itself is simple to use.
Veterinarians also interpret the sign before recommending a product. Urine marking differs from repeated straining to urinate. Conflict after introducing a new cat differs from aggression caused by pain. Hiding during a party differs from a persistent loss of appetite. Petful's cat anxiety guide owns the broader clinical decision, including signs, immediate support, medical rule-outs, environmental management, and treatment discussions.
Absence-specific distress also needs its own assessment. A cat who vocalizes, eliminates, or becomes destructive only when a person leaves may need a plan tailored to cat separation anxiety, rather than a brand-only solution.
How to place and use a Feliway diffuser
Correct placement is part of the product, not a minor accessory detail. The liquid is warmed in the plug-in device and disperses with rising air. An outlet under a shelf, behind a closed door, beside a curtain, or blocked by furniture can interfere with that movement.
Use this practical setup sequence:
- Identify the room where the target cat spends the most time or where the target behavior commonly occurs.
- Choose a functioning wall outlet with open air above and around it. Keep the diffuser upright.
- Do not place it under shelving, behind a door, behind furniture, or close to fabric that blocks the rising air.
- Leave the unit powered continuously if following the manufacturer trial directions.
- Write the refill start date on a calendar and check the level regularly.
- Replace the refill about every 30 days and the diffuser head every six months, based on current manufacturer instructions.
- Track one or two target outcomes and record other changes in the home.
The manufacturer lists coverage up to 700 square feet per diffuser, but floor plan matters. Closed doors, separate floors, and the cats' actual living zones can make one unit inadequate even when the home's total square footage seems to fit. Do not put every unit in one convenient hallway if the cats spend their time elsewhere.
Use only the refill intended for the device and follow the current package directions. The plug-in may feel warm because heat is part of the diffusion process. Stop using a damaged, leaking, discolored, or malfunctioning unit and follow manufacturer safety guidance. Keep the outlet and cord area inaccessible to cats who chew or tamper with objects.
What Feliway costs per month
The meaningful Feliway cost is not the starter kit alone. It is the recurring refill cost multiplied by the number of diffusers needed for the cat's active areas, plus periodic replacement of the diffuser heads.
- Estimated monthly cost equals the current refill price multiplied by the number of active diffusers.
Then account for a replacement diffuser head approximately every six months per current manufacturer directions. Classic and MultiCat currently sit in the same lower refill-price tier on Feliway's U.S. range page, while Optimum costs more. Retailer prices, subscriptions, coupons, and pack sizes change, so compare the live cost per 30-day vial rather than the headline discount.
For example, a small open-plan apartment may need one well-placed unit. A divided two-story home where cats occupy different rooms may need two or more. That can double or triple the refill expense. Decide in advance how long the trial will run, what result would justify continuing, and when you will reassess.
Do not save money by stretching an empty refill far beyond its labeled cadence while assuming the product is still active. Also avoid buying a large refill supply before confirming that the selected variant fits the problem and that the unit can be placed correctly.
Do Feliway diffusers have a smell?
What smell calms cats down? No household fragrance reliably calms every cat, and adding a scent is not the purpose of a Feliway diffuser. Feliway pheromone messages are intended for cats and are not added home fragrance. Most people should not expect a noticeable calming scent in the room. The carrier liquid or a warm diffuser may produce an odor that an individual person notices, especially at close range, but a strong burned, electrical, or unusual smell should not be ignored.
Cats have a much more smell-centered experience of the home than people do. Avoid masking the area with essential oils, air fresheners, incense, or strong cleaning fragrances. Some essential oils can be hazardous to cats, and a strong competing odor may make an area less comfortable even if the person enjoys it.
If a diffuser smells overheated, looks damaged, leaks, or discolors the outlet, unplug it when safe and contact the manufacturer. Do not assume every odor is the pheromone doing its job.
When Feliway is not the right answer
Do not use Feliway as the only response when a cat may be ill, painful, unable to access resources, or unsafe around another animal. Seek urgent veterinary care for open-mouth breathing, collapse, seizures, suspected toxin exposure, major injury, or repeated straining to urinate with little or no urine. Urinary obstruction can be fatal, particularly in male cats.
When to see a veterinarian includes sudden urine marking or house soiling, appetite loss, weight change, overgrooming, new aggression, reduced activity, vocalization, sensitivity to touch, or any behavior change without a clear harmless explanation. A pheromone diffuser cannot diagnose dental pain, arthritis, urinary disease, skin disease, hyperthyroidism, sensory decline, or cognitive change, so it should not delay examination.
Feliway is also insufficient when cats are fighting hard enough to cause injury or one cat cannot move through the home safely. Separate the cats without using punishment, provide complete resources in each area, and get professional help. Do not plug in MultiCat and leave the animals together to “work it out.”
- Skip or stop the trial if the product cannot be used according to its directions, the diffuser is damaged, the cat's condition worsens, or the household cannot afford the number of refills needed for realistic coverage. Environmental changes and veterinary behavior care may be more valuable investments when the trigger is pain, illness, unsafe conflict, or persistent distress.
How to judge whether Feliway is helping
Define success as improved normal function, not sedation or a vague impression that the cat seems quieter. Depending on the original problem, useful signs may include:
- Fewer urine-marking events after medical causes have been addressed
- More use of appropriate scratching surfaces and fewer incidents at the target furniture
- Shorter hiding and recovery time after a predictable household event
- Less staring, blocking, chasing, or fighting between cats
- More voluntary eating, play, grooming, resting in ordinary locations, and exploration
- Easier movement to food, water, litter boxes, and resting places without another cat interfering
Keep the interpretation cautious. A cat who moves less because they are painful is not calmer. A cat who stops approaching shared resources may appear to fight less while actually losing access. Look for choice, engagement, and routine returning, not merely absence of visible conflict.
If the target outcome improves, continue the environmental work that accompanied the trial. If nothing meaningful changes, check placement and variant fit, then discuss the larger plan with the veterinary team. Stacking several new calming products at once makes effectiveness and adverse effects harder to interpret.
Frequently Asked Questions
Does the Feliway actually work for every cat or every anxiety cause? No, but these Feliway reviews found that placebo-controlled studies support specific outcomes, including unwanted scratching and household inter-cat aggression, while behavior sources characterize the overall evidence as mixed. Match Classic, MultiCat, or Optimum to the problem, place it correctly, use environmental support, and track a defined outcome instead of expecting a guaranteed response.
What vets say about Feliway is that synthetic feline pheromones may be an adjunct to a broader plan, not a replacement for diagnosis. These Feliway reviews reflect veterinary and behavior sources that prioritize a medical workup, adequate resources, gradual behavior modification, and prescribed treatment when indicated. A veterinarian should assess sudden, severe, persistent, painful, urinary, appetite-related, or dangerous changes before a diffuser trial delays care.
When should you not use Feliway as the main response? Do not rely on it when a cat may be ill or painful, cannot urinate, is not eating, has a sudden behavior change, or is involved in dangerous conflict. These Feliway reviews also recommend following electrical and placement instructions exactly, stopping a damaged or leaking diffuser, and never spraying Classic Spray directly on a cat or into an occupied carrier.
Final decision
The best Feliway choice is the one that most closely matches the household problem. Classic is the clearest fit for familiar-environment stress signals such as marking or scratching. MultiCat is the targeted formula for tension between cats. Optimum is the broader option for mixed signs, but its positioning does not establish that it is universally more effective.
Whichever formula you choose, treat it as a trial within a complete plan. Place it where the cat actually spends time, budget for monthly refills, track a meaningful behavior, improve the environment, and involve a veterinarian when signs are sudden, severe, persistent, or medically concerning. That approach gives a pheromone diffuser its fairest chance without asking it to do a job it cannot do.
BVMS, MRCVS
Dr. Pippa Elliott, BVMS, MRCVS, is a veterinarian with nearly 30 years of experience in companion animal practice. Dr. Elliott earned her Bachelor of Veterinary Medicine and Surgery from the University of Glasgow. She was also designated a Member of the Royal College of Veterinary Surgeons. Married with 2 grown-up kids, Dr. Elliott has a naughty Puggle named Poggle, 3 cats and a bearded dragon.
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